Assistant Housekeeping Manager Jumeirah Al Qasr

  • Full time
  • Dubai, UAE
  • Posted 7 months ago
  • 6000-12000 AED / Month

An opportunity has arisen for an Assistant Housekeeping Manager to join team of Jumeirah Al Qasr & Dar Al Masyaf. The company published this job on December 13, 2023. Candidates aspiring for this role are invited to submit their applications.

Responsibilities of Assistant Housekeeping Manager

  • Responsible for the supervision and coordination of the housekeeping attendants by making sure that these services are available and carried out with the utmost efficiency.
  • Conducts inspections of corridors, public areas, back of the house and rooms to ensure proper cleaning.
  • Handles guest complaints in accordance with the customer feedback SOP’s. reporting all complaints to the Executive Housekeeper and/or Housekeeping Manager.
  • Helps in maintaining record of all deep cleaning work i.e. window cleaning, carpet shampooing, drapery cleaning, mattress turning, bedspread cleaning, blanket cleaning and general rooms cleaning.
  • Liaises with Front Office to make sure that rooms requested are ready for the guests prior to their arrival.
  • Liaises with the engineering department the room’s maintenance program ensuring the percentage of room are given daily for checking and remedial maintenance.
  • Ensures the availability of resources to carry out all tasks.
  • Ensures that all colleagues have a complete understanding of and of and adhere to the hotel’s policy relating to fire, hygiene, health and safety.
  • Conducts colleagues evaluations for all housekeeping staff to review their general performance, discuss existing performance and areas of improvements by conducting probationary, bi-monthly and yearly appraisals.
  • Assists in all the administrative aspects of the department and maintain necessary records clearly and concisely.

Requirements Assistant Housekeeping Manager

The requirements of Assistant Housekeeping Manager are as under:

  • High school diploma or equivalent or Diploma/certificate in hospitality management.
  • At least 1-2 years of experience in a similar role within a five stars hospitality brand.

Skills and Knowledge Desired

  • Familiarity and competence in using Opera Property Management System and Microsoft software.
  • Additional qualifications such as train the trainer, group trainer, HS&E certificates, or a housekeeping diploma are advantageous.

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