Assistant Executive Housekeeper DoubleTree By Hilton Resort 

As an Assistant Executive Housekeeper, you will be responsible for assisting with overseeing housekeeping operations to deliver an excellent Guest and Member experience. An Assistant Executive Housekeeper will also be required to assist the Executive Housekeeper/Housekeeping Manager and monitor standards.

Responsibilities of Assistant Executive Housekeeper

  • Assist with overseeing Housekeeping/Laundry operations.
  • Operate within departmental budgets through effective stock and cost controls and well managed schedules.
  • Support departmental targets and objectives, work schedules, budgets, and policies and procedures.
  • Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified by the hotel brand standards.
  • Perform routine inspections of all Housekeeping areas and report any issues to the Executive Housekeeper.
  • Implement, effectively, all Housekeeping policies and procedures including Health and Safety and security.
  • Monitor the appearance, standards, and performance of all Housekeeping Team Members with an emphasis on training and team work.
  • Ensure team members have an up-to-date knowledge of all room categories and amenities.
  • Assist the Executive Housekeeper to maintain good communication and work relationships in all hotel areas and with external customers and suppliers.
  • Ensure staffing levels cover business demands.
  • Ensure ongoing training to support the Executive Housekeeper.
  • Ensure communication meetings are conducted.
  • Manage staff performance issues in compliance with company policies and procedures.
  • Support managing, training and developing the team.
  • Deputise in absence of the Executive Housekeeper.
  • Provide excellent guest service.
  • Assist other departments wherever necessary.

Requirements of Assistant Executive Housekeeper

  • A high school certificate or equivalent.
  • 1-2 years Housekeeping/laundry experience in the hotel/leisure/retail sector in a managerial or supervisory capacity.
  • Experience managing a department and Profit and Loss account is a plus.

Skills and Knowledge Desired

  • High level of commercial awareness and cost control capabilities.
  • Proficiency, at a basic level, with computers and computer programs, including Microsoft Office.
  • Excellent leadership, interpersonal and communication skills.
  • Committed to delivering high levels of customer service.
  • Ability to work under pressure.
  • Familiar with Property Management Systems
  • Excellent grooming standards.
  • Flexibility to respond to a range of different work situations.
  • Knowledge of Workplace, Health, Safety and Hygiene is essential.
  • Strong communication skills.
  • A passion for delivering exceptional levels of guest service.

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To apply for this job please visit jobs.hilton.com.


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