AREA MANAGER AFFLUENT PRIORITY BANKING DUBAI

Emirates NBD priority banking Dubai is presently seeking for a skilled and devoted candidate for the job role of area manager. The incumbent will be responsible for handling a geographical area including clusters. The duties will also include managing overall profitability of the area including meeting budgeted business volumes and P&L targets.

Responsibilities of AREA MANAGER

• Responsible for area wide revenue and P&L targets, and other key KPIs, Proactive calling, cross sell ratio.
• Monitor level of activity of RMs within each area through review.
• Financial dashboard deposit, investments.
• Non financial (NTB, cross sell, proactive calling)
• Design and execute sales and marketing plan specific to each micro market in order to achieve revenue target.
• Work with other departments to leverage opportunities within other segments, ie. Private Banking, SME, RM Retail, Corporate Banking, Brokerage.
• Ensure first 100 customers within each area are personally known and have been visited within the past 12 months at least one by AM.
• Comply with the above policies on an ongoing basis and report any suspicious transaction immediately to the supervising manager(s).
• To be fully aware of all policies relating to operational risk, sales processes, credit policy etc and comply with the same.
• To safeguard the reputation of Emirates NBD by employing best practices and acting in a professional manner at all times.
• To have full awareness of all policies and procedures issued in relation to credit lending, money laundering prevention and KYC.
• Take an active part in development of the team of RMs and Unit Managers within the assigned area.
•  On the job coaching and feedback sessions for RMs and Unit Managers.
• Structured workshop for new recruits ON.
• Recruitment of CSRs and RMs into the team and take active part in promotion of CSRs and RMs through their career program plan.
• Capacity planning proactively review the capacity plan within the area and make recommendations on the number of RMs / CSRs required within each area.

What You’ll Do More?

• Communicating the key strategic messages of the bank/business and reinforcing the message at regular intervals.
• Competent to use discretionary powers, on a case to case basis, for approvals and waivers.
• Adopt an open and effective communication style and to be a strong team leader for the benefit of the overall team/unit.
• Provide support on key initiatives and projects related to overall PRB banking strategy.
• Provide the ‘Product Development’ team with customer’s feedback/ suggestions thereby contributing to a competitive product offering.
• Continuously strive for self development and improvement by identifying training/coaching needs and communicating them in a timely manner to the Head – Priority banking, as appropriate.
• To keep abreast of market trends, customer preferences and new products, as well as to regularly monitor activity by key competitors.
• Basic Priority Banking offering.
• Sales pitch and closing deals (role modeling).
• Underperforming RMs on their performance.
• Regular performance dialogue with Unit Managers on their unit’s performance.

Requirements of Area Manager

• A bachelor’s degree in business administration, management, retail management, or a related field.
• 3-4 years in a similar area management position.

Specialist Private Banking Services Emirates NBD

Administrative Manager Emirates NBD

Tagged as: HR Manager