Analyst RRMC And MNMI EITC UAE

Emirates Integrated Telecommunications Company is currently accepting applications from eligible individuals for the role of Analyst RRMC & MNMI in UAE. Desirous candidates meeting the eligibility requirements are encouraged to apply. Job ID for this vacancy is 11253.

Duties Of Analyst RRMC & MNMI

• Identify demand, opportunities & gaps, forecast risks, and develop effective mitigation plans for compliance and RRMC based on business trends and demand patterns.
• Drive RRMC enhancement for compliance with TDRA mandate, simplify processes and customer experience, and reduce rejection rate. This include raising system enhancement to increase the automation on RRMC processes with a goal of increasing efficiency and reducing cost.
• Drive RRMC enhancement to TDRA reports automation, extraction and defining logics that meets TDRA demand and submission timeline.
• Work with the relevant departments to plan, coordinate, execute and deliver demand and change requests.
• Monitor compliance to the RRMC policy and ensure full compliance is met or is planned for.
• Support, review and approve RRMC training and communication as part of MNMI and RRMC.
• Follow-up with IT, Require Management & Launch Management for troubleshooting demand related issues within agreed SLAs.
• Supporting customer experience with customer journeys and new enhancements from an RRMC and compliance standpoint
• Initiate customer communication related to RRMC and align with customer experience and brand and communications teams.

Requirements For Analyst RRMC & MNMI

The eligibility requirements for the role of Analyst RRMC & MNMI are as Under.

• Bachelor of higher Degree in Business / Telecommunications or relevant discipline.
• Minimum 7 years’ in TELCOM Operations / Big Data
• Minimum 3 years’ Analyst experience.

Skills And Knowledge Desired

• Advanced programing skills (SQL, Python, Power BI, Micro strategy).
• Good understanding of Telecommunication services & Mobile products.
• Good understanding of Telecommunication RRMC policy.
• Good understanding of different du systems (CRM/BSCS).
• Excellent written and verbal communication skills.
• Self-Motivated in working the task at the given time.
• Good understanding of du different enterprise mobile products.
• Good understanding of du processes and policies.
• Negotiation skills.
• Analytical skills .
• Time management.
• Project management skills.
• Solid organizational skills including attention to detail and multitasking skills.

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