Job Detail
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Job ID 13688
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Career Level Intermediate
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Experience Less Than 1 Year
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Gender Male Female
Job Description
Ambassador Service Plus Runner in Service Plus (PFH) at Emaar in Palace Fujairah Beach, FUJAIRAH, UAE will ensure exceptional Guest Experience in a highly empowered environment. Represent their brand, throughout the Guest journey, to deliver a flawless stay experience. Ensure that each guest becomes a happy fan of their Rooms and other facilities, by delighting them from Check in until Check out. This is an Intermediate level full time role. For this position salary ranges from 5000-9000 AED, which may be slightly negotiable during the interview process.
Responsibilities of Ambassador Service Plus Runner
- Genuine service personality, with high EQ.
- Conduct all operational tasks in Front Office while living up to service standards and procedures.
- Go the extra (s)mile where you can.
- Prevent complaints and ensure adequate service recovery where needed.
- Pro-actively communicate with fellow Ambassadors, always with the Guest’s interests at heart.
Requirements for Role of Ambassador Service Plus Runner
- Minimum of a high school diploma is required/ College degree in Hotel Management or a related field is preferred.
- A minimum of 1 – 3 year experience in a similar position in a 5-star hospitality company.
- Minimum 4 years’ experience in Hospitality industry.
- Minimum 2 years’ experience in a Supervisory role / similar experience in a 5 star hospitality industry.
Skills And Knowledge Desired
- Put Customer First.
- Drive for Results.
- Learning.
- Resilience.
- Adaptability.
Attached Files
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