Aramex
Aramex group in Dubai is looking to hire a Air Freight Operations Export Controller to join their team. The job holder will seamless execution of airfreight export shipments from South Africa to various international destinations Inclusive of customer engagement, IATA Regulations, statutory requirements, invoicing, tracking, routing, facilitation etc.
Responsibilities of Air Freight Operations Export Controller
The responsibilities for the said job are as following.
- Handling and alerting in cargo wise for the master execution.
- Communing with pricing team and Airlines for booking.
- Following up with airlinefor the perishable/ DG requirements and temp upgrades while booking.
- Ensure improvement in on time delivery performance of the trade lanes serviced by Aramex.
- Ensure ERP milstone status update integrity is 100% (Cargo wise).
- Apply for the booking details directly on airlines webside.
- Alerting customer of shipment booking.
- Monitoring the flow of status with airlines till cargo arrived in destination.
- Handling all the IATA standard principles for the cargo booking through carrier.
- Preparing the LC AWB and docs for the bank transfer purpose.
- Follow the AWB standing instruction of docs accompany such as EAP.
- Generating the AWB and MAWB based on customer requirements in destination clearance.
- Following up with airline for the Adhoc spot rate and comparing with the contract rates.
- Ensure brokerage functions are completed.
- Preparing IDG/indemnity letter.
- Applying GCCA permit for the DG cargo.
- Handling all kind of DG classes cargo with Airline.
Requirements of Air Freight Operations Export Controller
The requirements for the said job are as following.
- Bachelor’s degree in business or any other field (Benedicial)
- 5+ years of relevant working experience in the Freight Forwarding industry.
- Experience in operations and broad knowledge of regulations.
Skills and Knowledge Desired
- Ability to navigate and use MS Office at a high standard.
- Command of English language, both verbal and written.
- Cargo wise.
- Following the incoterms carefully while executing.
- Handling charter flight booking/ part charter.
- Preparing document packs for customer.
- Raising the claims for the damages or missing with airlines.
- Coordinate with mutiple stakeholders internally.
- End to end follow up on shipment life cycle.
- Develop relation with the customer.
- Provide Freight solutions to the customer.
