Aftersales Coordinator NAFFCO UAE

NAFFCO is presently seeking dedicated candidates for the job position of an Aftersales Coordinator (Automotive Industry) in Dubai. This career opportunity was announced by NAFFCO on 5 December 2023 and all eligible candidates should avail this opportunity and submit their applications now.

Responsibilities of An Aftersales Coordinator

• Coordinate and manage all after-sales activities for automotive products.
• Ensure timely delivery of spare parts and services to customers.
• Handle customer inquiries and complaints, providing excellent customer service.
• Collaborate with internal teams to resolve technical issues and provide necessary support.
• Develop and implement strategies to increase customer satisfaction and loyalty.
• Collaborate with sales and marketing teams to develop after-sales programs and promotions.
• Performs any other job duties / tasks as required.

Eligibility Requirements

The eligibility requirements for role of an Aftersales Coordinator are as under:

• Minimum bachelor’s degree in business administration or a related field.
• Candidates must have at least 3 years of experience in the automotive industry, specifically in after-sales coordination.

Knowledge & Skills Desired

• Knowledge of automotive spare parts and service processes.
• Fluency in English and additional languages is a plus.
• Proficiency in relevant software applications, such as MS Office and CRM systems.
• Good communication skills.
• Strong problem solving and analytical skills.

Technical Coordinator NAFFCO UAE