Serco
Serco presently has an opening for experienced and devoted candidates for the role of a Administrator. This role location will be based in DWC, Al Maktoom Airport, at Dubai Air Navigation Services (DANS). The successful candidate will be responsible to drive and deliver a compliant, effective and efficient service to all employees, contractors and visitors, relating to airport pass requirements, in order to achieve operational and business objectives. This job was posted by company’s career website on 29 December 2023 and is open for all aspiring candidates. The job ID for this vacancy is 290625.
Responsibilities of An Administrator
- Ensure the completion of all activities required to fully support all employees, contractors and visitors and ensure that they are able to obtain the required passes on time.
- Supporting applicants in completing applications and obtaining any supporting documentation.
- Ensuring all documentation provided is fully compliant with current requirements, and is managed in line with policy and statutory obligations.
- Responsible for ensuring the correct procedures for all types of airport security.
- Keep up to date with any changes to the pass application process and ensure the update of the internal processes, procedures and policies as and when required.
- Liaison with key stakeholders including the Police, Airport Pass Offices, airport authorities and the applicants, track all pass applications.
- Forming and maintaining professional working relationships with all stakeholders is essential.
- Manage the maintenance and updates to databases, files and trackers in line with operational, statutory and audit requirements, standards and policies and ensure data integrity at all times.
- Work efficiently and comply with all office systems, standards, policies and procedures.
- Answer all telephone calls professionally, promptly and effectively, redirect calls appropriately and where necessary take message and pass these to the correct person.
- Adhere to the applicable information security policies and procedures of dans.
- Attend Safety and Information Security awareness sessions conducted within dans.
Eligibility Requirements
The eligibility requirements for role of an Administrator are as under:
- Bachelor’s degree in business administration, management, or a related discipline.
- Minimum of 2 years of experience in data processing and in administration position.
- Aviation industry experience preferable.
- Knowledge of online/manual government pass application processes.
- Knowledge of airport security requirements, including physical access control.
- Knowledge of administration and management processes within a large organisation.
