Emirates Airlines
Administrator at Emirates Airlines will be responsible to review and provide a comprehensive administration support required for coordinating department section functions and ensuring the smooth day to day operation of the department. Candidate is typically focused on the update and maintenance of administration databases and/or systems. Interaction with contacts within other departments is routine and usually uncomplicated. The use of a computer and applications is at a more advanced level and somewhat frequent.
Responsibilities of Administrator
- Ensure administrative work undertaken complies with quality standards and is in accordance with department procedures, standards and policy.
- Support the coordination of administration material, requests, mail and equipment on a daily basis and as required for department related activities and corporate events.
- Provide a comprehensive admin systems support service including data entry, maintenance, update and support of relevant databases and in house equipment. Record transactional data in appropriate systems and produce reports as required .Collate, analyse, archive and retrieve data / information when necessary.
- Handle customer/employee requests, actioning transactions and queries in a timely manner and actively seek feedback to provide a high level of service with admin related queries. Obtain and disseminate information from relevant sections if not available.
- Complete timely and accurate processing of transactions, including audit, checking and necessary reconciliation for settlement of bills pertaining to corporate expenses and charges, as well as issuing relevant documentation.
- Provide comprehensive support in maintaining, issuing and tracking supplies, basic fixtures, fittings and facilities utilisation to ensure safe operation where applicable.
- Other activities may include:
- Conduct briefings and inductions/training as required for new joiners across grades 1-4.
- Compile induction material and equipment required (as well as maintenance) for briefings/training.
- Make suggestions for improvements and provide statistical and/or productivity analysis.
- Allocate tasks for staff and update staff /team on new procedure/processes
- Specific Job Accountabilities: EFTA
- Conduct renewal of airside passes required for EFTA maintenance staff and visitors and material passes as required.
- Assist in the management and maintenance of EFTA databases and tracking systems used within the maintenance department.
What you will do more
- Handling & processing Marhaba refunds credit card & cash from call centre, operations, corporate clients, visa services team, ocean, SFCC and all CPG bookings.
- Action all DSR discrepancies and advice finance accordingly
- Specific Supplier Relations Job accountabilities: Priohub and Destination Management
- Reconcile the booking summary report sent by suppliers
- Raise request and or issue ad-hoc invoices, such as transaction fees, setup fees and activation fees
- Keep a record of security deposits provided to suppliers/Customers, reconcile and verify invoices to be processed
- Identify pricing mismatches and investigate the cause of those differences in order to avoid continuous discrepancies
- Track supplier payment ageing reports and escalate where required
- Manage the supplier profiles in salesforce, including keeping financial records such as security deposits
- Specific Job Accountabilities: Arabian Adventures
- Manage queue for technical configuration tasks requested by business teams, prioritizing work and coordinating end-to-end work-items sent to loading team.
- Specific Job Accountabilities: Security Training
- Raise RFP/MRE/GRN and follow up with P&L for releasing PO?s as necessary.
- Physically move around assets as required to enable meetings and workshops.
- Maintaining stationary supplies across all three buildings
- Overseeing appropriate cleaning across Emirates Group Technology Centre (EGTC).
- Answer and arrange fixes for Ad-Hoc maintenance queries in EGTC
- Ensure Meeting room facilities are in working condition and raise issues with the relevant teams
- Effectively manage and upkeep IT facilities (Furniture, office equipment, etc.)
- Book meetings and schedule events as necessary.
- Distribute incoming and outgoing mail.
Requirements for Role of Administrator
- 12 Years schooling or equivalent.
- 1+ Year experience in General Administration.
Senior IT Risk Analyst Emirates Airlines Dubai
