Outlet Manager Accor Hotels UAE

Accors Hotel is presently seeking motivated and competent candidates for the role of an Outlet Manager. The successful candidate will work at Fairmont The Plam (subsidiary of Accor Hotels) located in Palm Jumeirah Island Dubai. This job has recently been posted by Hotel’s career website and is welcoming applications from all desirous candidates.

Responsibilities of An Outlet Manager

• Oversees the dining area, supervises food and beverage service staff in accordance with operating policies that he / she may help establish.
• Creates a positive team atmosphere among team members.
• Maintains records of staff periodic manner and operating costs.
• Provides feedback and coaching to the Team regularly.
• Treats all Team Members fairly, with respect.
• Sets high standards for appropriate team behavior on shift.
• Works with food and beverage staff to ensure proper food presentation and proper food-handling procedures.
• Handles guest complaints in restaurants.
• Schedules periodic food and beverage service staff meetings to ensure correct interpretation of policies and obtain feedback from staff members.
• Maintains budget and employee records, prepare payroll, and pay bills, or monitor bookkeeping records.
• Checks the quality of deliveries of fresh food and baked goods.
• Meets with sales representatives to order supplies such as tableware, cooking utensils, and cleaning items.
• Totals receipts and balance against sales, deposit receipts, and lock facility at end of day.
• Ensures new products are executed properly the following rollout.
• Is capable of handling irate customers with a friendly/calm attitude.
• Ensures product quality and great service.
• Effectively forecasts restaurant needs.
• Shifts priorities and goals as work demands change.
• Priorities tasks effectively to ensure most important tasks are completed on time.
• Delegates and follows-up effectively.
• Takes Ownership of issues or tasks and give detail update to the F&B Director or Assistant Director and the General Manager.
• Seeks, listens and responds to Guest feedback.
• Effectively identifies restaurant problems through reports and can ideate & execute to resolve the same.
• Is proficient in using computer software to monitor inventory, track staff schedules and pay, and perform other record keeping tasks.
• Is proficient in Point of sale (POS) software, inventory software, Restaurant guest satisfactory tracking software etc.
• Assists in planning regular and special event Menu.

Requirements for An Outlet Manager

The eligibility requirements for role of an Outlet Manager are as under:

• Bachelor’s degree in business, hospitality, or a related field.
• 2-3 years of experiencee in all aspects of restaurants service.

Skills Desired

• Excellent reading, writing and oral proficiency in English.
• Should be able to stand under the sun for longer hours.
• Must be well-presented and professionally groomed at all times.
• Excellent leader and trainer with strong interpersonal skills and attention to detail.
• Ability to motivate employees to work as a team effectively and productively.
• Must possess good communication skills for dealing with diverse staff.
• Ability to coordinate and prioritize multiple tasks.

Assistant Restaurant & Bar Manager Marriott International UAE