Account Director Communication and Change Management APCO Worldwide UAE

The Senior Account Director Internal Communication and Change Management will play a pivotal role in leading change management initiatives, fostering strong/active internal communications and enhancing overall program management. This role requires a strategic thinker with a proven track record in behavior-based communications, strong leadership skills, and the ability to engage effectively with both clients and internal teams. Job ID for this vacancy is 701.

Duties of Account Director Communication and Change Management

Leading change management communication initiatives:

• Demonstrate a proven history of successfully leading communications on change management initiatives.
• Build and enhance internal communications capability and capacity within APCO.

Conceptual understanding of behavior-based communications:

• Utilize a conceptual understanding of behavior-based communications to drive impactful messaging and engagement strategies.

Overall program management

• Take ownership of program management, leading by example with the delivery of specific workstreams and elements.
• Ensure effective coordination and collaboration across teams to achieve program objectives.

High-level client liaison:

• Engage in high-level client liaison, building confidence and trust across all client levels.
• Act as a key point of contact for clients, addressing their needs and concerns with professionalism and expertise.

Leadership in communications design and execution

• Lead, design, and execute leader-led communications and group-wide cascades across multiple operating entities.
• Ensure a consistent communication approach that aligns with organizational objectives.

Day to day advisory

• Conduct employee engagement gap analysis and develop ongoing action plans to improve outcomes.
• Collaborate closely with HR on performance and benefits campaigns, serving as a strategic business partner.
• Optimize channel approach and integrate with creative teams for effective communication delivery.

Strong writing capability and content direction

• Exhibit strong writing capabilities to produce high-quality communication materials.
• Brief, edit, and direct content teams to ensure alignment with communication strategies.

Requirements For Account Director  Communication and Change Management

The eligibility requirements for the role of Account Director Internal Communication and Change Management are as under:

• Bachelor’s degree or Equivalent.
• A minimum of 10 years of relevant experience.

Skills & Knowledge Desired

• Proven experience in a leadership role within corporate communications, with a focus on change management.
• Strong interpersonal and client management skills, capable of building confidence across all levels.
• Experience in conducting employee engagement gap analyses and implementing action plans.
• Strategic business partnering skills, particularly in collaboration with HR on performance and benefits campaigns.
• Ability to optimize communication channels and integrate them with creative teams for cohesive messaging.

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