Chalhoub Group
Chalhoub Group presently requires a suitably qualified candidate for the job of Client Advisor. This jobs has recently been posted on company’s career page and is now open for all desirous candidates.
Job Purpose of A Client Advisor
- Responsible for achieving individual and collective sales targets while delivering exceptional guest experience.
- Ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store.
Duties of A Client Advisor
- Drive client relationships within an omni-channel approach.
- Provide pre-buying feedback on products.
- Drive eNPS through people experience initiatives and culture.
- Ensure adherence to VM guidelines and Standard operating procedures (SOPs).
- Ensure customer data is properly captured in adherence to marketing team requirements.
- Promote loyalty program (MUSE) and stay up-to-date with app offerings etc..
- Support with in-store marketing events and activations.
- Keep abreast of all brand social media activities and campaigns.
- Drive sell-throughs within the store.
- Support in-store CX initiatives .
- Provide input to what’s working well/what’s not working well within the store.
Who Can Apply?
Qualification
- Bachelor’s degree in related field.
Experience
- 3-5 years of previous proven experience in related field.
Skills Desired
- Strong English communication skills.
- Strong analytical and problem solving skills.