Sales Manager DoubleTree By Hilton Resort Ras Al-Khaimah

As Sales Manager – CIS Market, you will analyse local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business.

Responsibilities of Sales Manager

• Analysis local market trends and competitor activity to identify business leads.
• Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams.
• Negotiate room rates/packages with corporate clients.
• Develop and implement creative local marketing channels, including social media channels.
• Prepare company contracts for the hotel in accordance with current business and pricing conditions.
• Work within current business strategies and recognising potential opportunities.
• Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs.
• Attend Sales events, as required.
• Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads.
• Answer customer queries in a prompt and professional manner.
• Manage staff performance in compliance with company policies and procedures.
• Recruit, manage, train and develop the Sales team.

Requirements of Sales Manager 

• Degree-level qualification in a sales management.
• Previous 3+ years of working experience with CIS markets for UAE based hotels required.

Skills and Knowledge Desired

• Positive attitude and good communication skills.
• Commitment to delivering a high level of customer service.
• Excellent grooming standards.
• Flexibility to respond to a range of different work situations.
• Ability to work under pressure and under own initiative.
• Knowledge of local market.
• Knowledge of hospitality.
• Passion for sales and for achieving targets and objectives.

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