F&B Supervisor at Asian Restaurant Sofitel Dubai the Obelisk Accor  is responsible to ensure the smooth conduct of the shift through customer-focused service delivery and effective staff supervision. To assist management in running the outlet ensuring maximum guest satisfaction and adherence to consistent standards, through proper planning and organization of F&B operation and administration.

Responsibilities of F&B Supervisor

• Supervise and oversee the operation/section to maintain service standards.
• Check on employees’ discipline, grooming standards and punctuality.
• Check on guests’ satisfaction levels and properly handle feedback and follow up.
• Perform opening and closing duties as assigned.
• Assist the Assistant Manager in conducting daily shift briefings to update and disseminate relevant information to restaurant employees.
• Assist in employees’ development, counselling and resolving staff conflict.
• Report any complaints, incidents or any other irregularities to Management.
• Ensure that operating equipment is maintained and service and storage areas are kept safe and clean.
• Help minimize waste, neglect, breakages and mishandling of supplies and equipments.
• Carry out light cleaning and maintenance of the pantry area.
• Monitor quality of food and beverage products in every order.
• To ensure that guests receive the attention and service they require.
• Perform trainer tasks and conduct training for all staff as assigned by Restaurant Manager / Assistant Manager.
• To motivate, coach and project a positive attitude at all times.
• Help manage employees’ performance appraisals and performance logs.
• Able to account and handle cash effectively, efficiently, with integrity and follow established and proper Accounting procedures.
• Carry out any other duties as and when assigned by the Management of the Hotel.
• Assist other Food & Beverage Outlets in their operations within peak times when needed.

Requirements of F&B Supervisor

• Hotel Restaurant Management graduate.
• Minimum 2 – 3 years Hotel experience with at least 1 year in a 5 star luxury operation environment.

Skills and Knowledge Desired

• Excellent reading, writing and oral proficiency in English.
• Experienced in all aspects of restaurants service.
• Must be well-presented and professionally groomed at all times.
• Excellent leader and trainer with solid motivational and teamwork skills.
• Attention to detail and strong interpersonal skills to deal with diverse staff.

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