Hotels/Restaurant industry in Dubai is currently seeking enthusiastic and customer focused individual to join their team as Waiter/Waitress. If you have a passion for hospitality and a desire to deliver memorable dining experiences, they invite you to apply.

Responsibilities of Waiter/Waitress

• Greet and seat guests in a friendly and welcoming manner, providing menus and explaining daily specials or promotions.
• Take accurate food and beverage orders from guests, using suggestive selling techniques to upsell menu items and enhance the dining experience.
• Enter orders into the POS system promptly and accurately, ensuring special requests and dietary restrictions are communicated to the kitchen staff.
• Serve food and beverages to guests in a timely and professional manner, ensuring accuracy and presentation meet company standards.
• Check in with guests throughout their meal to ensure satisfaction, address any concerns or requests, and offer dessert or additional beverages as appropriate.
• Clear tables efficiently and reset them for the next guests, maintaining cleanliness and order in the dining area.
• Assist with opening and closing duties, including setting up and breaking down dining areas, cleaning and sanitizing equipment, and restocking supplies.
• Collaborate with kitchen and bar staff to coordinate food and beverage service and ensure smooth operations during peak hours.
• Handle cash and credit card transactions accurately, processing payments and reconciling cash drawers at the end of each shift.
• Adhere to food safety and sanitation guidelines, as well as company policies and procedures, to maintain a safe and hygienic environment for guests and staff.

Requirements of Waiter/Waitress

• High school diploma in relevant field.
• Previous experience of 1-2 years as a waiter/waitress or in a customer service role preferred but not required; training will be provided for entry level candidates.

Skills and Knowledge Desired

• Excellent communication and interpersonal skills, with the ability to interact professionally with guests and coworkers.
• Strong attention to detail and ability to multitask in a fast paced environment.
• Positive attitude, enthusiasm, and a genuine desire to provide exceptional service to guests.
• Ability to work flexible hours, including evenings, weekends, and holidays, as required.
• Basic math skills and proficiency in using POS systems or cash registers.
• Knowledge of food and beverage terminology, menu items, and wine pairings is an asset.
• Willingness to learn and adapt to changing priorities and guest preferences.

Benefits

• Competitive wages and tips, with opportunities for advancement based on performance.
• Employee discounts on meals, beverages, and merchandise.
• Positive and supportive work environment with opportunities for training and career development.
• Flexible scheduling to accommodate work life balance.

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