Talent & Culture Coordinator at Fairmont The Palm Accor Dubai is responsible to assist in the coordination of talent and culture initiatives, including recruitment, training, and employee engagement programs. The vacancy was announced by the hotel on on February 19, 2024.

Responsibilities of Talent & Culture Coordinator

• Consistently offer professional, friendly and engaging service.
• Assist in the day to day operations of the Talent & Culture department.
• Maintaining flow of documents & ensuring they are as per Hotel policies.
• Prioritize all telephone calls and in-person visitors, scheduling appointments as required.
• Provide all office administration duties such as written correspondence, mail, photocopying and ordering office supplies.
• Maintain confidential filing system for correspondence, policies, standards, regulations and various matters related to the office.
• Maintain lockers inventory and conduct spot check to ensure high standard of hygiene at all time. Be in charge of the overall Back of House areas including cafeteria, First Aid room, corridors, washrooms, lounges and ensure they are spotless and tidy at all time. Assist and lead the quarterly pest control in the lockers, with the support of the Cluster Hygiene Manager.
• Assist colleagues in exit checklist, clearance, exit interview and resignation process.
• Ensuring the timely posting of pictures from colleague events on the appropriate communication channels, such as Facebook, WhatsApp, LinkedIn, Back of House Area.
• Process letter Requests from colleagues (Salary, Employment, Experience Certificates).
• Filing of all colleague documents on a regular basis and maintaining up to date colleague files.
• Processing of new colleagues, changes of status and separations in Oasys.
• Updating the monthly attendance for T&C in Oasys.
• Birthday Calendar, preparation and sending to all colleagues via email.
• Assist and lead the T&C activities and events throughout the year, such as but not limited to, Townhall, sport events, cafeteria events, CSR activities, accommodation gatherings, national days.

What You’ll Do More?

• Assist our colleagues in any request they might have such as banks issues, cafeteria, insurances and display empathy and flexibility even outside of the work hours when necessary.
• Handle all decorations related to T&C, in the office, cafeteria, Back of House for all events and celebrations.
• Liaise with our agents to book our colleagues’ vacations tickets.
• In charge of the Bienvenue Cards order and issuance.
• Organize any colleagues’ recognition, such as weddings, birthdays, new born.
• In charge of the daily operations in the cafeteria, which include liaising with the catering company to ensure consistency of the meals in the cafeteria, organize regular audits and survey, lead the cafeteria committee to collect feedback.
• Addition of new joiners to group insurance Health Insurance, Workmen’s’ Compensation and Life insurance.
• Deletion of leavers from group insurances.
• Submission of debit/credit note from insurance to Finance trackers to be maintained and follow up to be done.
• Submission/follow up of medical claims with insurance broker.
• Processing Workmen’s’ Compensation claims for all accidents that occur at work.
• Scheduling Training Room when required by other departments.
• Support the L&D section with trackers, posters, and recognition programs when necessary.
• Assist the Cluster T&C Team when necessary, for events, orders, gatherings etc.
• Other T&C tasks as and when requested by the T&C Manager and the Cluster Director of T&C.

Requirements of Talent & Culture Coordinator

• University/College degree in a related discipline an asset.
• 3 years of previous administration or Talent & Culture experience required.

Skills and Knowledge Desired

• Excellent communication and organizational skills.
• Strong interpersonal and problem solving abilities, with a flexible attitude.
• Strong work ethics and confidentiality.
• Highly responsible, trustworthy and reliable.
• Ability to work cohesively as part of a team, ability to display empathy at all times.
• Ability to focus attention on colleagues needs, remaining calm and courteous at all times.
• Open minded, ready to assist outside of the working hours/days if anything occurs or if any event to attend.
• Computer literate in Microsoft Window applications required, knowledge of Oasys is a plus.

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