Telephone Operator Mövenpick Grand Al Bustan Accor Dubai

Telephone Operator at Mövenpick Grand Al Bustan Accor Dubai, your effective and engaging communication is the key when speaking to fellow Colleagues and Guests. Your knowledge of the hotel and the technical skill you display when responding to Guest telephone calls will prove you truly are professional.

Responsibilities of Telephone Operator

• Greet, check in, respond to requests and settle accounts while providing exceptional service.
• Take initiative to add a personalized experience.
• Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up selling.

Requirements of Telephone Operator

• High school Diploma or equivalent.
• Service focused personality is essential, experience is an asset.
• 2 years of prior experience working with Opera or a related system.

Skills and Knowledge Desired

• Fluency in English, additional languages are a plus.
• Excellent Problem solving skills.
• Good time management skills.

Job Benefits

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world.
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.

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