Guest Service Agent at Ibis Dubai Al Barsha (part of Accor Hotel Chain) is essential in creating lasting impressions and ensuring guest satisfaction. The hotel published this job on February 13, 2024 and is open to receive application from interested candidates. If you are willing for this role then submit your application now.

Responsibilities of Guest Service Agent

• Greeting and welcoming guests with warmth and professionalism.
• Handling check-in and check-out procedures efficiently.
• Providing information about the hotel’s facilities and services.
• Assisting guests with inquiries, requests, and reservations.
• Resolving guest issues and ensuring their comfort throughout their stay.
• Collaborating with various hotel departments to ensure a seamless guest experience.

Role Requirements

The requirements for the job role of Guest Service Agent at Ibis Dubai Al Barsha are as under:

• High School diploma or certification in hospitality.
• 2 years of previous experience in a hotel or hospitality role is a plus but not required.

Skills and Knowledge Desired

• Outstanding customer service skills and a passion for exceeding guest expectations.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• A positive attitude and a professional appearance.
• Opera cloud system.

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