Job Description
Kid’s Club Supervisor at Sofitel Al Hamra Beach Resort Accor is responsible to oversee the operation of the Kid’s Club, ensuring a safe and enjoyable environment for children. The opening of Resort is scheduled this month, so this vacancy has been posted by the hotel for desirous applicants to hurriedly apply and make use of this fleeting opportunity.
Responsibilities of Kid’s Club Supervisor
- Ensure the security, safety and high standards of care within the program at all times.
- Ensure program policies, procedures and health guidelines are being adhere to at all times.
- Maintain a high standard of tidiness and cleanliness at all times.
- Regularly monitor supplies, replenish from stores and let manager know before the supplies run out so that more can be ordered.
- Helps monitor the condition of the facilities and informs manager of necessary repairs or replacements.
- Immediately notify the manager of all incidents, issues, guest complaints and suggestions.
- Attend to any problems immediately and escalate to manager.
- Always maintain professional and positive relationships with work colleagues, parents and children, keeping in mind difference in backgrounds, cultures and individual personalities.
- Speak English at all times while in the work place unless speaking to a guest who speaks the same language.
- Consistently recognizes parents and children by name, always giving a great first impression to every parent, child and other staff members.
- Actively promote and encourage participation of guests and club members in activities and events.
- Oversee and assist in the delivery of the program and activities.
- Use initiate to come up with new ideas and suggestions to further improve the kids club.
- Supervise all areas ensuring a smooth and efficient operation.
- Motivate and encourage staff to ensure their best performance.
Role Requirements
The requirements for the job role of Kid’s Club Supervisor are as under:
- High School diploma or certification in hospitality management.
- 2+ years of experience in similar role.
Kids Club Manager Accor Hotels UAE
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