Hilton
As Cluster Sales Manager Corporate & MICE in Tower A The Walk , Jumeirah Beach Residence, Dubai, United Arab Emirates, you will analyze local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business. This is an Intermediate level full time job with salary range of 6000-12000 AED/month.
Responsibilities of Cluster Sales Manager
- Analysis local market trends and competitor activity to identify business leads.
- Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams.
- Negotiate room rates/packages with corporate clients.
- Develop and implement creative local marketing channels, including social media channels.
- Prepare company contracts for the hotel in accordance with current business and pricing conditions.
- Work within current business strategies and recognising potential opportunities.
- Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs.
- Attend Sales events, as required.
- Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads.
- Answer customer queries in a prompt and professional manner.
- Manage staff performance in compliance with company policies and procedures
- Recruit, manage, train and develop the Sales team.
Requirements of Cluster Sales Manager
- Degree-level qualification in a relevant field
- 1-2 years previous experience in a sales role with a proven track record to close a sale
Skills and Knowledge Desired
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work under pressure and under own initiative
- Knowledge of local market
- Knowledge of hospitality
- Passion for sales and for achieving targets and objectives