Night Manager at Grand Plaza Mövenpick Media City Accor UAE will demonstrate the essence of creating an exceptional guest journey. You are committed to taking care of the guests from the moment they arrive through to their departure. You will play a crucial role in ensuring the smooth operation of the hotel during nighttime hours. As well as, you will be responsible for overseeing all aspects of the night shift, including guest services, security, and hotel operations.

Responsibilities of Night Manager

• Lead and supervise the day to day operation of the department to ensure service standards are followed with friendly and engaging service.
• Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests.
• Ensure employees are informe daily about priorities to personalize service.

Requirements of Night Manager

• Bachelors degree in hospitality management.
• Minimum 1 year of prior experience working with Opera or a related system.

Skills and Knowledge Desired

• Service focused personality is essential and previous leadership experience is an asset.
• Proven ability to build and maintain good relationships with all stakeholders.
• Communicate thoughts, actions and opportunities clearly with strong networking skills.
• Ability to lead by example, believe in a strong team culture and set the scene for high performance.
• Strong problem solving abilities.
• Excellent communication skills, both written and verbal required.

Job Benefits

• Employee benefit card offering discounted Accor rates worldwide.
• Learning programs through our academies.
• Opportunity to develop your talent and grow within your property and across the world.
• Ability to make a difference through our corporate social responsibility activities like Planet 21.

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