Software Administrator at The British School Al Khubairat is responsible to maintain the school’s software systems and platforms. Provide software training, support and guidance to school staff. Manage software budgets and renewals. Manage provisioning of staff and student user accounts. Ensure software is properly licenced, deployed and configured to meet the school’s needs.

Responsibilities of Software Administrator

• Ensure software systems are fit for purpose, regularly reviewed and maintained, and support the school’s vision of a word class education for every child.
• Develop an understanding of the school’s processes and software requirements.
• Maintain and support the school’s Management Information System (iSAMS) and other key systems in Accounts, HR and Admissions.
• Oversee the technical aspects of the school portal, parent messaging system and academic subscriptions.
• Develop relationships with software vendors to ensure any new features are properly tested, and school operations are not affected.
• Provision and deprovision user accounts, as staff and students join and leave the school, making use of SSO solutions and Multi Factor Authentication when appropriate.
• Deliver training to new and existing staff as required.
• Automate business processes wherever possible.
• Manage software procurement in collaboration with departmental budget holders.
• Ensure software licences & subscriptions renewed or cancelled in timely manner.
• Monitor and review the use of software, collecting feedback from users and identifying plans for continuous improvement.
• Liaise regularly with the IT Support Manager and Director of Digital Technology, to ensure IT systems are highly available, secure, up to date and comply with any relevant legislation.
• Support the deployment of staff and students devices, including Windows computers, iPads and Chromebooks, via the appropriate software platforms.
• Support the administration team in transferring important data to ADEK and other government agencies.

Job Requirements of Software Administrator

• Educated to degree level (or equivalent) in a relevant subject area.
• 5+ years working in an IT administration role.
• Experience of working in a British School environment is preferable.

Skills & Knowledge Desired

• Good command of English language, both verbal and written forms.
• Organised, enthusiastic and a good team player.
• Able to communicate ideas to different stakeholders.
• A creative approach to problem solving.
• A self directed approach to learning and professional development.

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