Job Description
The WB™ Abu Dhabi Curio Collection by Hilton™ is presently accepting applications from suitable candidate for the job role of Waiter/ess. As a job holder, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Team Member experience. You will also be required to have extensive knowledge of menu offerings.
Responsibilities of Waiter/ess
- Manage guest queries in a friendly, timely, and efficient manner.
- Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents.
- Ensure knowledge of menu and all products.
- Ensure mis-en-place is well stocked at all floor stations.
- Follow correct reporting procedures if faced with issues.
- Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manor.
- Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene.
- Comply with hotel security, fire regulations and all health and safety legislation.
Requirements of Waiter/ess
- Secondary education.
- 1-2 years experience in Food and Beverage department and/or industry
Skills and Knowledge Desired
- Positive attitude
- Good communication skills
- Committed to delivering high levels of customer service
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in teams
