Apparel Group
Apparel Group is currently looking to hire a candidate for the job role of a Executive CRM in Jabel Ali South, Dubai, UAE. This is an Intermediate level full time job. And salary can range between 6000-12000 AED/month.
Responsibilities of Executive CRM
- Effectively manage customer data, interactions, and campaigns.
- Analyze customer data to identify trends, preferences, and behavior patterns.
- Assist with generating reports and insights to guide decision-making and improve customer engagement strategies.
- Tailor marketing campaigns and communication strategies for each segment to increase effectiveness.
- Ensure campaigns are targeted, timely, and relevant to different customer segments.
- Develop and manage communication strategies to engage customers throughout their lifecycle.
- This includes welcome emails, newsletters, promotional offers, and personalized recommendations.
- Monitor KPIs related to customer engagement, satisfaction, and retention as agreed with Data Science team aligned with CA guidelines.
- Ensure compliance with data protection regulations.
Requirements for Role of Executive CRM
- Bachelors degree in marketing, business administration or related field.
- 1-2 years of experience in CRM, loyalty program management, or customer engagement roles.
Skills And Knowledge Desired
- Knowledge of customer relationship management principles, strategies and best practices.
- Strong analytical skills to interpret customer data, track program performance and derive actionable insights.
- Ability to segment customers based on behavior, preferences and demographics.