Job Description
Dibba Al Fujairah is presently recruiting suitably qualified and skilled candidate for the role of IT Supervisor. As a member of a multi site corporate IT team with a primary responsibility for maintaining, improving, and managing software, systems, and hardware at our York, PA facility.
Responsibilities of IT Supervisor
- Proficient within desktop, systems, ERP and have excellent ability in providing team members with technical support.
- Conduct root cause analysis in support of process improvements.
- Analyze system hardware and software problems and provide technical solutions.
- Work with team members to resolve ongoing functional issues with applications.
- Responsible for in house repairs of laptop and desktop computers, servicing equipment, and inventory involved.
- Provide LAN / WAN troubleshooting Data Center / Site monitoring.
- Ensure technical compatibility of existing and proposed software and hardware solutions.
- Responsible for team member IT orientation and training sessions.
- Provide technical implementation and support for applications used.
- Work closely with the IT team on various projects.
Requirements of IT Supervisor
- Bachelor’s degree in information systems, computer science.
- 1-2 years of experience in system administration and IT user assistance in a hotel in UAE.
Skills and Knowledge Desired
- Strong communication skills for discussing effective solutions and areas of improvement.
- Ability to identify and evaluate system deficiencies.
- Strong in Azure/O365/AD/GPO.
- Ability to communicate clearly and concisely with management and end user community.
- Strong knowledge of systems and networking.
- Understands ticket process, workflow, and queue management.
Housekeeping Attendant Accor Hotels UAE
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