GEMS Metropole School Al Waha is seeking to appoint an experienced HR Manager with experience leading the HR function in a school setting including recruitment, onboarding, employee relations, employee engagement and the full employee life cycle. The School HR Manager will be the first point of contact for all school staff on all HR matters; duties will cover the full spectrum of the employee life cycle.

Responsibilities of HR Manager

Recruitment and On boarding

• Provide support to the Principal/CEO in the recruitment of all school based positions.
• Liaise with corporate HR recruitment team for teaching positions and complete all administrative tasks related to the teacher recruitment process.
• Manage the full process for the recruitment of non teaching positions including advertising, shortlisting and screening candidates, setting up interviews and communicating with candidates throughout the recruitment process.
• Prepare employment contracts using D365 in compliance with GEMS policies and procedures and UAE Labour Law regulations.
• Coordinate the preparation of the Ministry of Labour offer letter and employment contract process with the school designated Government Relations staff member.
• Liaise with the MSO to book travel for new employees and maintain regular communication with new hires, including sending Welcome Email and Handbook and answering questions, and conducting new hire inductions.
• Process new hire forms including bank account forms, medical insurance and access card requests.
• Design and conduct new employee orientations to explain school policies, compensation and benefit programs.

 HR Operations

• Manage and support day to day operations of all HR related matters in the school.
• Manage the administration of HR policies, procedures and programs.
• Provide advice, assistance, and follow up on school policies, procedures and documentation.
• Manage employee filing system maintaining up to date soft copy and electronic versions for all school employees. Ensure files contain all relevant information and are maintained in an organised manner.
• Administer and explain benefits to employees, serve as liaison between employees and insurance carriers.
• Produce NOCs, salary certificates and salary transfer letters using D365, in English and Arabic as required on a timely basis.
• Develop and maintain HRIS database, employee files and records.
• Update employee handbook as required.
• Support ERP project team with input on HR systems, policies and requirements.
• Track approval process whenever other department’s signatures are required, or when D365 system approvals are required.
• Run reports from D365 as required by school management, or when specified by the HR Area Manager/ HR Cluster Lead, or other areas of the business on a timely basis.
• Draft routine correspondence, letters and memos as required by management.
• Assist and prepare statistical summaries and reports for school and GEMS Corporate office.
• Attend staff meetings and serve on committees as required.
• Engage with other School HR Officers in a productive and solutions focused manner, sharing best practice ideas and positive ways of working.
• Complete any ad hoc HR project work as and when required.

Employee Relations

• Coordinate the resolution of specific policy related and procedural problems and inquiries.
• Perform specific research/investigation into employee relations issues as requested and directed by Management.
• Provide support to HR Area managers and HR Cluster leads as required for all employee relations matters.
• Advise school management and staff on UAE Labour law regulations and compliance.
• Be the first point of contact for all employees on employee relations issues.
• Act as a counsellor to employees as and when required.
• Be a positive role model for all school employees, acting as an employee engagement champion in school.

 Leavers and Off boarding Process

• Manage the separations process from start to finish will all employees following resignation or termination.
• Provide Principal with guidance on Labour Law regulations in regard to separations processes.
• Liaise with employees identified as leavers to collate exit documentation required and to coordinate clearance procedures.
• Conduct an exit interview (online and face to face) with all leavers, gather exit interview data on a regular basis and present this to the Principal for review.

Job Requirements of HR Manager

• A relevant degree or diploma.
• At least a minimum of 2 – 3 years’ experience working in a HR generalist capacity within a school.
• Experience working in a multi cultural environment is a plus.
• Experience of working on HR Management Systems.
• Credible experience of managing employee relations.

Skills & Knowledge Desired of HR Manager

• Effective communication skills.
• Customer service approach.
• Able to influence colleagues in a diverse cultural environment.
• Deliver results in a timely manner with highest degree of efficiency.
• Collaborate with members of leadership team to deliver key HR initiatives.
• Attention to detail & able to prioritize key tasks.
• Excellent organization and interpersonal skills.
• Excellent organization and interpersonal skills.
• Knowledge in general HR office procedures, policies and methods.

HR Manager Michael Page Dubai

Accountancy Teacher GEMS Westminster School Sharjah

Registrar GEMS Metropole School Dubai