Host / Hostess Saadiyat Rotana Resort & Villas
Full time @Four Seasons posted 11 months ago Shortlist Email JobJob Detail
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Job ID 6323
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Career Level Fresh
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Experience Fresh
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Gender Female|Male
Job Description
Saadiyat Rotana Resort & Villas is currently looking forĀ dynamic, and self motivated Host / Hostess who want to move their careers forward. As a job holder you are responsible to receive and give a warm welcome to guests, providing an efficient and courteous approach at all times.
Responsibilities of Host / Hostess
- Offer consistently professional, friendly, warm and engaging service.
- Welcome guests to the assigned outlet, receive and conduct guests to tables, ensure that they are attended to and be available for them at all times as a point of contact.
- Take outlet reservations, handle the reservation book and answer the telephone in an impeccable manner.
- Set up the outlet prior to the business hours along with the service team.
- Coordinate with the service team in making necessary arrangements according to floor plan for reservations or blocking off reserved tables.
- Observe the cleanliness and maintenance of the outlet and the entrance area.
- Assure the well-being of all guests by maintaining a close, friendly, yet discrete contact.
- Be aware of all menus and ongoing promotions in the outlet by heart in order to recommend if a guest requests.
- Contribute in setting up the outlets database.
- Reassure the guestsā satisfaction upon their departure
Requirements of Host / Hostess
- Ideally have a diploma / degree in hospitality.
- 2 years preferable previous experiences in the Food & Beverage Department within a hotel.
Skills and Knowledge Desired
- You must deal in a polite and sophisticated manner and have an excellent command of the English language, both spoken and written.
- Multiple language ability is considered as additional advantage.
- The ideal candidate will be service orientated and strive to exceed the expectations ofĀ guests at every turn.
- You are enthusiastic and committed with good interpersonal skills and a positive attitude and a great smile, be smart in appearance and well groomed.
Possess following additional competencies:
- Understanding the Job
- Taking Responsibility
- Recognizing Differences
- Customer Focus
- Adaptability
- Teamwork
Host / HostessĀ Bab Al Shams Desert Resort Kerzner International
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