Novotel World Trade Centre Dubai is looking to hire suitably skilled and devoted candidate for role of Guest Service Agent to join their team. The role holder will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. The hotel published this job on January 3, 2024 and is open to receive application from interested candidate. If you are willing for this role then submit your application now.

Responsibilities of Guest Service Agent

• Greet, check in, respond to requests and settle accounts while providing exceptional service.
• Take initiative to add a personalized experience.
• Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up selling.

Requirements of Guest Service Agent

• High school diploma or certification in hospitality management.
• 2+ years of experience in similar role.

Skills and Knowledge Desired

• Service focused personality is essential; experience is an asset.
• Prior experience working with Opera or a related system.
• Fluency in English; additional languages are a plus.

Job Benefits

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world.

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