An exciting opportunity has arisen for an experienced Door Attendant in Burj Al Arab. The job holder will be responsible to to greet and assist guests upon arrival, open doors, and provide information and assistance as needed. This is an entry level full time job. There is no nationality and gender restriction for this job, all nationality and both males and females can apply for this job.
Responsibilities of Door Attendant
- Supervises the driveway/ellipse and ensures traffic is always flowing.
- Manages the driveway/ellipse and Valet Parking process.
- Ensures that all guests are greeted and made feel welcome.
- Ensures that Buggy service and taxis are ready and available.
- Ensures that all guests are attended to on time and avoids potential complaints by acting pro-active and demonstrating a caring demeanour.
- Ensures that the main driveway always looks immaculately clean.
- Ensures to alert management in case of unusually high business volume and/or guest complaints.
- Adhere to all LQA standards for welcome and farewell procedures.
Requirements of Door Attendant
- Secondary School.
- 2-3 years previous experience as Doorman/Bell Attendant.
- Experience in handling guest complaints at the highest service levels.
- Experience in handling and dealing with high-profile guests.
Skills and Knowledge Desired
- Strong communication and interpersonal skills.
- Proficient in English and a second language (preferably Russian) would be an added advantage.
Door Attendant DoubleTree by Hilton Abu Dhabi