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Guest Services Executive Conrad Abu Dhabi Etihad Towers UAE

  • Full time
  • Abu Dhabi, United Arab Emirates View on Map
  • @Hilton posted 3 days ago
  • Posted : November 10, 2025 -Accepting applications
  • Salary: د.إ3,000.0 - د.إ4,000.0 / Monthly
  • View(s) 10

Job Detail

  • Job ID 54373
  • Career Level  Fresh
  • Experience  Less Than 1 Year
  • Gender  Male Female 

Job Description

Conrad Abu Dhabi Etihad Towers is hiring a full-time Guest Services Executive for the front desk. You’ll earn AED 3,000 to 4,000 a month, about AED 36,000 to 48,000 a year, based on your experience. The job involves checking guests in and out, answering questions, and ensuring a smooth stay. You need a high school certificate and some customer service experience. It’s a great role for friendly people who stay calm, enjoy helping guests, and want to work in a luxury hotel.

About Company

Conrad Abu Dhabi Etihad Towers is a five-star Hilton hotel with 576 rooms on the Corniche. Part of Hilton’s global network of 8,400+ properties, it offers upscale stays and dining. The team focuses on making guests feel special. Some hotel details stay private. Visit https://www.hilton.com for more.

Job Title

Guest Services Executive (Front Desk)

Responsibilities

  • Check guests in and out smoothly.
  • Answer guest questions quickly.
  • Keep managers updated on feedback.
  • Use upselling to promote hotel perks.
  • Handle cash, cards, and currencies.
  • Follow safety and security rules.
  • Use front desk systems correctly.
  • Keep the desk tidy and professional.
  • Help other hotel teams when needed.
  • Join training to improve skills.

Requirements

Education

High school certificate or equivalent.

Experience

1 year experience in customer service work.

Skills

  • Friendly and positive attitude.
  • Good at talking with guests.
  • Stays calm under pressure.
  • Works well alone or with others.
  • Basic computer skills.
  • Well-groomed appearance.

Knowledge

  • Hotel room types and rates.
  • Customer service basics.
  • Payment handling rules.
  • Safety and fire procedures.
  • Front desk software.
  • UAE hospitality standards.

Applicant Location

Onsite in Abu Dhabi, UAE.

Application Procedure

To apply, download the Job Info app from the Google Play Store and submit your application through the app.

Note

If you are shortlisted for a job, you will get an email related to the test and interview schedule at your email and registered mobile number or directly on the job info app. Make sure your contact info is correct and that you are visiting your email and app notices as often as possible so you do not miss any crucial updates regarding your app status. If you have questions, visit the company website or classifiedjobs for more related roles.

Disclaimer

We are only a job posting platform and not directly involved in the hiring process. The hiring company handles all selections and interviews. Please apply through the official application link provided.

Required skills