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Director of Front Office Media Rotana UAE

  • Full time
  • Dubai, United Arab Emirates View on Map
  • @Rotana Hotel & Resorts posted 19 hours ago
  • Posted : October 28, 2025 -Accepting applications
  • Salary: د.إ25,000.0 - د.إ35,000.0 / Monthly
  • View(s) 4

Job Detail

  • Job ID 53903
  • Career Level  Senior
  • Experience  2 Years
  • Gender  Male Female 

Job Description

Media Rotana in Dubai is looking for a full-time Director of Front Office. You’ll earn AED 25,000 to 35,000 a month, about AED 300,000 to 420,000 a year, based on your experience. The job is about running the front desk, making sure guests get great service, and boosting hotel sales by filling rooms right. You need a degree in hospitality and 2 years in a front office role. Good English and computer skills like Opera are key. It’s a leadership job for people who are hands-on, good with guests, and can keep a team motivated in a busy hotel.

About Company

Media Rotana is a five-star hotel in Barsha Heights, Dubai, close to Internet City and Media City. It has 251 rooms and is near malls and metro stations. The team gives top service to business travelers and tourists. Some hotel operations are kept private. Visit http://www.rotana.com/rotanahotelandresorts/unitedarabemirates/dubai/mediarotana for more.

Job Title

Director of Front Office

Responsibilities

  • Make sure guests get quick and personal service.
  • Plan room availability to bring in more money.
  • Keep staff friendly and helpful at all times.
  • Talk to management about guest feedback.
  • Work with housekeeping to get rooms ready fast.
  • Join in on sales and occupancy plans.
  • Handle guest check-ins and check-outs.
  • Train staff to meet hotel standards.
  • Keep track of room rates and deals.
  • Fix guest problems right away.
  • Lead the front office team daily.
  • Report on front desk results.
  • Keep the desk area neat and ready.
  • Help with hotel events and promotions.
  • Follow hotel rules for safety.

Requirements

Education

College or university degree in hospitality.

Experience

Minimum 2 years in a front office role.

Skills

  • Good at leading and motivating staff.
  • Strong English for writing and talking.
  • Computer literate with Opera or similar.
  • Friendly with guests from all places.
  • Organized for busy desk work.
  • Calm when solving guest issues.

Knowledge

  • Hotel front office operations.
  • Room rate and sales planning.
  • Guest service standards.
  • Staff training methods.
  • Keeping records and reports.
  • UAE hotel rules.

Applicant Location

Onsite in Dubai, UAE.

Application Procedure

To apply, download the Job Info app from the Google Play Store and submit your application through the app.

Note

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Disclaimer

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