Sofitel Dubai The Palm by Accor Hotels is presently accepting applications from suitable candidate for the job role of Food & Beverage Supervisor. The role holder will be responsible to oversee the daily operations of the restaurant and ensure high quality service and customer satisfaction, manage staff, and maintain the establishment’s standards and profitability.

Responsibilities of Food & Beverage Supervisor

• Effectively handle guest complaints.
• Assist with rostering, taking into consideration forecast, wage cost, staff requests etc.
• Ensure staffing levels are adequate for the next service period, making adjustments to the roster where necessary.
• Ensure there is enough mis en place for service.
• Ensure beverage cost is maintained to budget.
• Report any shortages in equipment to the manager.
• Conduct staff training including induction, product knowledge etc.
• Counsel staff if not performing to the Outlet’s standards.
• Attend and actively participate in necessary meetings.
• Be able to take charge of the outlet/area in the absence of the Manager.
• Daily stock ordering.
• Flexibility to work in all F&B areas.

Requirements of Food & Beverage Supervisor

• Diploma or certification in hospitality management or related field.
• 3 years of previous experience with in Food & Beverage Service.

Skills and Knowledge Desired

• Strong leadership skills
• Effective time management, communication and problem solving skills
• Flexible to work early or late shifts, weekends and public holidays.
• Capacity to work well under pressure.

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