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Guest Service Agent Khalidiya Palace Rayhaan by Rotana UAE

  • Full time
  • Abu Dhabi, United Arab Emirates View on Map
  • @Rotana Hotel & Resorts posted 2 hours ago
  • Posted : October 25, 2025 -Accepting applications
  • Salary: د.إ4,000.0 - د.إ6,000.0 / Monthly
  • View(s) 1

Job Detail

  • Job ID 53803
  • Career Level  Fresh
  • Experience  Less Than 1 Year
  • Gender  Male Female 

Job Description

Khalidiya Palace Rayhaan by Rotana in Abu Dhabi needs a full-time Guest Service Agent for Emiratis. You’ll make AED 4,000 to 6,000 a month, about AED 48,000 to 72,000 a year, depending on what you’ve done before. The job’s about saying hi to guests, checking them in and out, taking payments, and answering questions. You need a hospitality degree and good English. Knowing another language or Opera system helps but isn’t a must. It’s great for friendly Emiratis who stay cool when busy and want to make guests happy in a nice hotel.

About Company

Khalidiya Palace Rayhaan by Rotana is a five-star hotel with 443 rooms and a 200-meter private beach in Abu Dhabi. It’s alcohol-free, family-friendly, and has a big pool, perfect for tourists and locals. The team works hard to give great service with an Arabian touch. Some hotel stuff stays secret. Check http://www.rotana.com/rayhaanhotelandresorts/unitedarabemirates/abudhabi/khalidiyapalacerayhaanbyrot for more.

Job Title

Guest Service Agent

Responsibilities

  • Say hello and check guests in nicely.
  • Check guests out following hotel steps.
  • Sell rooms to people who walk in.
  • Handle cash and cheque payments.
  • Answer guest questions with a smile.
  • Keep the front desk ready all day.
  • Make sure guest info stays private.
  • Work with housekeeping and other teams.
  • Know the hotel’s services and events.
  • Fix small guest problems fast.
  • Stick to hotel service rules.
  • Help with front desk daily work.
  • Keep payment records straight.
  • Stay happy during busy hours.
  • Make guests feel at home.

Requirements

Education

Hospitality degree or something like it.

Experience

1 year work expeicence at a hotel front desk.

Skills

  • Speak and write English well.
  • Friendly with guests and coworkers.
  • Stay calm when things get busy.
  • Good at fixing small issues.
  • Work well with all kinds of people.
  • Okay with using computers.

Knowledge

  • Checking guests in and out.
  • Handling payments for guests.
  • Front desk service basics.
  • Keeping guest details secret.
  • Opera system (nice to know).
  • UAE hotel rules.

Applicant Location

At the hotel in Abu Dhabi, UAE.

Application Procedure

To apply, download the Job Info app from the Google Play Store and submit your application through the app.

Note

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Disclaimer

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