An exciting opportunity has arisen for a Technician in Engineering Department at Jumeirah Zabeel Saray. As a job holder you are responsible for maintenance, repairs, and troubleshooting tasks on various equipment and systems to ensure the smooth operation of facilities and guest comfort.
Responsibilities of Technician
- Understand the complaints/issues, carry out all the relevant equipment’s to the site, diagnose the situation and the repair needs, carry out repair, replacement and maintenance works as directed/needed.
- Respond to all inquiries in a courteous and professional manner; provide information within the area of assignment; resolve complaints in an efficient and timely manner
- Complete work orders, PPMs, CWAs as directed.
- Select correct materials from engineering stores and enter logs of the materials collected.
- Organise work and equipment’s in a skilled and professional manner.
- Maintain logs for all work performed while on duty within the department and those in other departments as required.
- Respond to work orders or room/site inspection and report any damage observed to the team leaders and propose resolution. Highlight problems outside remit and seek guidance and direction to resolve them.
- Ensure adherence to safe working conditions and highlight any issues that may lead to unsafe working conditions.
- Ensure that work areas are left in a safe and tidy condition and housekeeping is informed if further cleaning is required.
- Ensures that all the operating equipment and necessary materials are available and clean prior to the commencement of service.
- Attend all training sessions and meetings on a consistent and regular basis.
- Any other duties as may reasonably be requested by the management and reporting manager.
- Ensure that high standard of personal hygiene and grooming are strictly observed and followed.
- Develop and maintain positive working relationships with others; support team to reach common goals, guide and supervise general assistant where necessary.
- Ensure adherence to departmental policies, processes, standard operating procedures, and instructions enabling delivery of luxurious service to guests and in line with Jumeirah standard of excellence.
- Adhere to all relevant Health, Safety and Environment procedures, instructions, and controls and local regulations.
Requirements of Technician
- Higher Secondary School Certificate or Secondary education.
- Vocational certificate in requisite field of Engineering.
- Qualified tradesman.
- Minimum of 2 years of experience in relevant field (Carpenter, Mason, Electrician, Plumber, Painter, Refrigeration, Mechanical etc.) preferably within the luxury hospitality industry.
Skills and Knowledge Desired
- Knowledge of Work Order System.
- Knowledge of high-rise building systems/resorts etc.
- Computer Literate.
- FLS Knowledge.