An exciting opportunity has arisen for an experienced Housekeeping Team Leader. The selected candidate will be responsible to oversee the daily operations of the housekeeping department in a hotel, ensuring cleanliness, efficiency, and guest satisfaction through effective coordination and supervision of staff.
Responsibilities of Team Leader
- To ensure the highest standards of cleanliness, maintenance and safety by conducting daily inspections of guest elevators, foyers, back areas and dry storage and chemical supply rooms.
- Be responsible for the inventory of cleaning equipment and supplies and liaise with housekeeping administration for ordering and replacement when necessary.
- To assist Assistant Housekeeping Managers in inspecting suites (Arrival, AM service and PM Service) whenever required and to record the check list.
- To conduct performance reviews and appraisals for colleagues and set their IDP (Individual Development Plan).
- To check the log book daily and ensure the follow ups are done in coordination with the team leader.
- To prepare roster for HK Attendants for daily operation as per the business requirement.
- To report incidents related to guest or colleagues during the shift to the management.
- To monitor the expenses involved in the maintenance of cleaning supplies (chemicals and equipment).
- To submit two annual reports – regarding the existing contractor/suppliers primarily focus on issues encountered or recommendation of innovative idea.
Requirements of Team Leader
- High school or diploma, certification or training in hospitality.
- Excel qualification would be an advantage.
- Minimum 2 years of experience as Housekeeping Team Leader in a 5-star hotel.
Skills Desired
Proficient in English.
TeamLeader Housekeeping Jumeirah Beach Hotel UAE