Front Office Manager Accor UAE
- Full time
- Dubai, United Arab Emirates View on Map
- @Accor posted 1 day ago
- Posted : July 29, 2025 -Accepting applications
- Salary: د.إ5,000.0 - د.إ10,000.0 / Monthly
- View(s) 7
Job Detail
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Job ID 48962
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Career Level Intermediate
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Experience 4 Years
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Gender Male Female
Job Description
For its property in the United Arab Emirates, Rixos is seeking to hire a front office manager. The opportunity to assume a leadership role in a reputable hotel brand is provided by this full-time, on-site post. Daily front desk operations, team management, and controlling high visitor expectations—particularly during periods of high occupancy—are the main responsibilities of the position. This is the perfect place for someone who has worked in guest services, managed staff schedules, and used Opera PMS. Candidates should bring a minimum of 1–2 years in a similar hotel leadership position.
About Rixos
Rixos launched in Turkey back in 2000 and has since become a name associated with upscale, all-inclusive travel. Every property blends luxury with local culture and Turkish hospitality. Rixos offers guests everything from gourmet dining and live entertainment to wellness programs and kids’ activities. Across all locations, the focus remains on thoughtful service and unique guest experiences. In the UAE, Rixos properties are known for their elegance, attention to detail, and high guest satisfaction rates.
Job Title
Front Office Manager
Responsibilities
- Run daily front office operations smoothly and efficiently
- Hold team briefings before shifts and keep communication clear
- Monitor team attendance, grooming, and professionalism
- Follow up on guest feedback, especially from VIPs and long-stay guests
- Coordinate closely with housekeeping and reservations on room status
- Track room inventory and adjust based on arrivals and departures
- Handle overbooked situations and plan relocations if needed
- Make sure guest concerns are resolved without delay
- Help the team focus on upselling to maximize room revenue
- Work with finance to ensure billing and credit procedures are followed
- Review shift reports and log entries to track any major issues
Requirements and Qualifications
Education
Degree or diploma in hospitality or related field preferred
Experience
1 to 2 years in a hotel front office supervisory or manager role
Skills
- Confident leading teams and managing busy shifts
- Familiar with Opera PMS and basic reporting tools
- Great at solving problems quickly and calmly
- Clear and professional communication style
- Organized, especially when handling schedules and guest logistics
Knowledge
- Front office systems and guest check-in/check-out flow
- How to handle overbooked or high-volume days
- Billing procedures and coordination with finance teams
- VIP guest expectations and room categorization
- Training new hires and maintaining service standards
Applicant Location
This is an onsite role in the United Arab Emirates. Applicants must be based locally or open to relocating.
Application Procedure
To apply, download the Job Info app from the Google Play Store and submit your application through the app.
Note
If you are shortlisted for a job, you will get an email related to the test and interview schedule on your email and registered mobile number or directly on the job info app. Make sure your contact info is correct and that you are visiting your email and app notices as often as possible so you do not miss any crucial updates regarding your app status. If you have questions, visit the company website or classifiedjobs for more related roles.
Disclaimer
We are only a job posting platform and not directly involved in the hiring process. The hiring company handles all selections and interviews. Please apply through the official application link provided
Required skills
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