Senior Waiter/ess F&B Service Jumeirah Al Naseem

Full time @Four Seasons posted 11 months ago
  • Dubai, UAE View on Map
  • Post Date : January 23, 2024
  • Apply Before : March 20, 2025
  • Salary: د.إ30,007,000.0 - د.إ30,007,000.0 / Monthly
  • 0 Application(s)
  • View(s) 28
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Job Detail

  • Job ID 4770
  • Experience  Fresh
  • Gender  Female|Male

Job Description

Jumeirah Al Naseem is presently accepting applications from suitable candidate for the job role of Senior Waiter/ess. The selected candidate is responsible for providing exceptional dining service, managing guest interactions, and overseeing the smooth operation of the restaurant floor.

Responsibilities of Senior Waiter/ess

The main duties and responsibilities of this role are:

  • Supervises effectiveness of workflow and sequence of service during service periods and provides constant hands-on support.
  • Provide knowledgeable, friendly, professional and efficient F&B Service to all guests ensuring maximum guest satisfaction in a manner consistent with Jumeirah standards.
  • Maintain efficient workflow by adhering to the Sequence of Service and all timeframes and standards detailed in relevant SOPs in the F&B Standards Manual.
  • Identify and take all opportunities to enhance the quality of service (upselling, guest recognition, resort knowledge)
  • Informs Outlet Manager / Assistant Manager of any complaints, negative feedback from guest after they first try to resolve.
  • Maintain good knowledge of the menu to answer questions the guests may have.
  • Maintain a thorough working knowledge of F&B SOPs and ensure these are upheld at all times through constant observation and coaching.

Requirements of Senior Waiter/ess

  • Minimum High School.
  • Two years of restaurant experience in a 5-star hotel.

Skills and Knowledge Desired

  • Fluent in English; additional languages are a plus.
  • Knowledge of Food and Beverage applications.

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