Checkout Associate at GMG will be responsible to provide efficient customer service to customers at the cash till, while processing all relevant cash and credit transactions correctly as per the standard operating procedures. This vacancy is available in UAE at multiple location (Abu Dhabi, Dubai and Sharjah). Candidates desirous for this role should submit their resume to begin with the application process.
Responsibilities
- Responsible for delivering effective customer service internally and externally as per defined standards at the cash till and to process all customer transactions such as cash, credit card, voucher and gift cards.
- Become efficient in handling bills, foreign exchange currency transactions, cash discounts, vouchers, internal buys and staff buys.
- Ensure the correct closing procedures for cash deposits and cash pickups are followed and report anomalies to the cash supervisor.
- Attend and inform customers about products, promotions, offers and plastic bag resale at the cash till.
- Maintain the display of front-end counters during checkout down time.
- Check the cash till for hygiene standards as per the checklist before and after signing in/off.
- Ensure to follow standard operating procedures as outlined in the policy manuals.
Requirements for Role of Checkout Associate
- High school diploma or equivalent.
- 1-2 years of experience in a customer-facing role as Customer service, customer care, etc.
- UAE National.