Director of Revenue Accor Hotels UAE

Raffles The Palm Dubai is presently recruiting suitably qualified and skilled candidate for the role of Director of Revenue. The Director of Revenue is responsible for working with the Revenue Management team in determining strategic goals and tactical efforts, which drive revenue to the hotel. The Director of Revenue is then responsible for ensuring that inventory allocation and pricing parameters are positioned to support the overall revenue goals of the hotel. This role serves as the objective decision maker that ensures the best interest of profitability is served in the overall hotel as well as ensuring the integrity of rates and long term customer investment.

Responsibilities of Director of Revenue

• Maximizes hotel RevPAR through a thorough understanding of all booking channels and management of inventory and rate therein.
• Continuous analysis of changing channel distribution models and the impact on consumer booking trends.
• Produce and analyze current and historical demand including lost business turndown, rooms on the books, competitive set and market trends to aid in more accurate forecasting.
• Liaise with Group and Business Sales Managers, Reservations and Front Office to understand & follow yield and revenue management principles.
• Operationalizes hotel and corporate pricing strategies through definition & management of rate levels, stay restrictions and other tactics, which are congruent with demand factors and which are managed through all distribution channels.
• With rate integrity a cornerstone of our pricing strategy, the Director of  Revenue will maintain rates which promote integrity and which protect the order of long-term customer value.
• Works with DOSM and Director of Communications to determine effective and engaging rate offers (packages) which are then offered in to the right customer in the right channel.
• Monitors transient, group and tour booking pace in order to determine pricing and availability controls for all reservation distribution sources. Discusses changes to, and implements those changes in distribution plan accordingly.

What You’ll Do More?

• Develops fundamentals and provides guidelines to maximize revenues related to the sale of catering events, function space and all other revenue streams at the Hotel.
• Completes all rooms and revenue forecasting to accurately project unconstrained demand using Demand Analysis Strategy (DAS).
• Works with DOSM and Sales Team members to encourage strategic selection of the right piece of business.
• Tracking and analysis of competitive set pricing and yield strategies, gaining the ability to predict the comp set reaction to changes in the marketplace.
• Conduct regular audits of GDS, SellWeb, MFR, Hotel Internet Site, IMM and ODD sites to ensure accuracy in hotel information.
• Plays an active role in the Strategic Planning, Marketing Plan and budgeting processes.
• Chairs and prepares materials for the weekly Revenue Management Meetings and follows the Raffles guidelines for meeting content.
• Prepares timely revenue summaries as required by the RM Team.
• Provides guided learning so that all areas of hotel that impact revenue are fully aware of the hotel RM strategies.
• Adhere to all Raffles Environmental and Health & Safety policies and procedures.
• Provides training to Reservations and Front Desk employees on upselling and negotiating techniques.
• Provides a professional image at all times through appearance and dress.
• Follows company policies and procedures.

Requirements of Director of Revenue

• Bachelors degree in hospitality management.
• Minimum of 2 years experience as Sales Manager or
• 3 years experience as Front Office or Reservations Manager or
• 2 years experience in a related area.
• Proven experience in analysis and problem solving required.
• Strong experience or adaptable training in the use of automated systems, PCs and office products, e.g. Excel, Word

Skills & Knowledge Desired

• Strategic thinking combined with the proven ability to move strategy to action are foremost attributes
• Team building skills and proven track record is essential.
• Self-study and independent work ethics.
• Highly organized with the ability to manage multiple priorities under time constraints is key to the success of this individual.
• Knowledge of Raffles PMS and Sales software an asset.

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