Head of IT Infrastructure, Network and Security Operations UAB
Full time @United Arab Bank posted 11 months ago Shortlist Email JobJob Detail
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Job ID 4231
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Career Level Senior
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Experience Fresh
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Gender Female|Male
Job Description
United Arab Bank is presently accepting applications from suitable candidate for the job role of Head of IT Infrastructure, Network and Security Operations. The role holder is responsible for providing the strategic direction for IT Infrastructure, Network and Security Operations function on bank wide level. Assesses the relative impact of IT industry trends to current and future bank’s infrastructure needs and projects. Interface with business unit heads and other IT functional areas to define infrastructure support initiatives and solutions for improving service efficiency and effectiveness.
Responsibilities of Head of IT Infrastructure, Network and Security Operations
- Leads the development of infrastructure strategy, architecture, service delivery standards and procedures for the bank. Participates in IT strategy planning activities, bringing a current knowledge and future vision of infrastructure technology and systems and best practices (e.g. ITIL) as related to the needs of the business. Proactively researches and recommends courses of action to prevent problems and to maintain high infrastructure service levels for the user community.
- Analyses and predicts trends and develops long-range plan design to maintain cost effectiveness and competitiveness of the bank’s IT infrastructure.
- Development of an effective networking and telecommunication strategy in line with the business strategy.
- Analyses plans, designs and implements network projects in accordance with Bank’s requirements.
- Directs and optimizes all the operation of servers, networks and collaboration systems. Provides timely, accurate and consistent technical infrastructure service and presentation to internal and external clients.
- Management and control of the server farm and office automation operations.
- Specification, selection, procurement of servers and office automation operations.
- Provides support to group workstations.
- Analyses plans, designs and implements systems security policies and controls in accordance with bank’s requirements.
- Assist in the development of a Business Continuity Plan for the IT operations of the bank.
- Provide and execute detailed disaster recovery plans for network, servers and other office automated systems.
- Manage a team of outsourced support vendors based on both head office as well as other branches for support of the bank’s hardware platform.
- Work closely with vendors to ensure an up-to-date inventory of banks equipment is kept and maintained.
Requirements of Head of IT Infrastructure, Network and Security Operations
- Bachelor’s and/or master’s in information technology/computer science.
- 15 years’ experience in Infrastructure, Network and Security operations in medium to large financial service organization or Bank.
- Minimum 5 years in Managerial role.
- Training in Leadership/Coaching/Management.
- Certifications in IT service management, system administration and security eg: ITIL, MCSE, CCNA
Skills and Knowledge Desired
- Business continuity and project management training are good to have.
- Effective communication skills in English and Arabic.
