Telephone Operator Khaleej Times
Full time @khaleej times posted 12 months ago Shortlist Email JobJob Detail
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Job ID 3970
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Experience Fresh
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Gender Female|Male
Job Description
A Telecom Company in Dubai is actively seeking experienced and motivated individual to join their team as a Telephone Operator. This vacancy was posted on Khaleej Times on 11 January 2024 . The role holder will be responsible to handle incoming calls, provide information & contribute to the smooth communication flow within organisation. Candidates desirous for this role should submit their applications now.
Responsibilities of Telephone Operator
- Answer and direct incoming calls in a professional and friendly manner as an Telephone operator.
- Provide information about the organisation, services and products.
- Transfer calls to appropriate departments or personnel.
- Take and relay messages accurately.
- Assist in coordinating appointments and meetings via phone.
- Maintain a log of incoming and outgoing calls.
- Complete your duty hours in a befitting manner.
- After completion of duty, hand over complete details to the next person on duty.
- Perform any other operatoe related tasks as deemed necessary.
Requirements of Telephone Operator
- Minimum High School.
- 1-2 years Previous experience in same or similar role is advantageous.
Skills & Knowledge Desired
- Excellent communication and interpersonal skills.
- Pleasant and clear telephone voice.
- Professional Demeanor and customer service orientation.
- Ability to handle multiple calls and inquiries simultaneously.
- Familiarity with telephone systems and switchboards.
- Ability to collaborate with cross-functional teams.
- Has telephone etiquette.
- Ability to work under pressure.
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