Relationship Manager Priority Banking National Bank of Fujairah
Full time @National Bank of Fujairah posted 12 months ago Shortlist Email JobJob Detail
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Job ID 3861
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Career Level Senior
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Experience Fresh
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Gender Female|Male
Job Description
National Bank of Fujairah is presently recruiting suitably qualified and skilled candidate for the role of Relationship Manager Priority Banking. The job holder focuses on building and maintaining strong relationships with high-net-worth clients, offering personalized banking solutions and exceptional service to meet their unique financial needs. This job is for both Expat or National If you are willing for this role then apply now.
Responsibilities of Relationship Manager Priority Banking
- To relationship manage Priority Banking customers in assigned region to achieve the financial & service levels targets.
- To liaise with Regional & Branch Managers accordingly to market & serve Priority Banking segment.
- To provide market / customer feedback to line manager for consideration.
- To drive overall customer origination of New to Bank & New to Product customers within assigned region. Grow segment accounts base and increase forward/backward cross-sell suite of applicable product Investments, liabilities, assets etc.
- To profile customers & market applicable investment products and provide advisory services to HNWI.
- To liaise with relevant departments to ensure best practice overall customer experience & development of product suite.
- To be directly responsible for relationship management of selected / assigned customers within the segment.
- Work closely with Branch Managers, Investment Solutions, C&IB, credit & remedial to ensure that financial objectives of business segment are met.
What You’ll Do More?
- To ensure that financial objectives of business segment are met.
- Provide exceptional customer experience delivery.
- Deliver budgeted origination of New-to-Bank (NTB) & New-to Product (NTP) customers using Relationship Managers & branch distribution channels.
- Ensure focused communication of NBF’s Priority Banking products & propositions to existing & potential customers.
- Provide support to retail credit team in ensuring portfolio quality of retail assets by providing market intelligence & early alert signals on attrition.
- Compliance with processes, policies & items governing KYC, AML and customer due diligence policies & procedures.
- Monitor & review products, service levels & processes & provide innovative solutions to address challenges faced.
- Perform the tasks of financial promotion, collection of required information and data, and evaluation of client’s capability and tendency to afford risks (Risk Profile) along with the detailed works related thereto.
- Deliver sales objectives of investment products to segment & provide advisory services to HNWI.
- Compliance with customer TATs, internal SLAs, and Consumer Protection, minimizing rejection rate of customer applications.
- Coordinate with stakeholders where applicable to minimize rejection rate of customer applications.
Requirements of Relationship Manager Priority Banking
- A minimum of master’s degree in Business Management/ Chartered Accountancy.
- Securities and Commodities Authority Promoter license.
- 8+ years of retail banking experience with 2+ years in Priority Banking segment similar field.
Skills and Knowledge Desired
- Strong interpersonal and team working skills
- Outstanding communication skills – both verbal and written
- Strong conceptual, planning, and directing skills
- Cultural awareness and knowledge
- Sound analytical skills & commercial awareness
- Bi-lingual (preferable)
- Relevant product, sales & distribution, and industry knowledge.
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