Fashion Consultant GUESS Chalhoub Group Dubai

Full time @Chalhoub Group posted 2 weeks ago
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Job Description

At Chalhoub we express the exceptional! As a Fashion Consultant you will be responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store. 

Responsibilities of Fashion Consultant

  • You will collect data on customer behaviour, top sellers, slow movers which will be key input for business reviews 
  • Drive client relationships within an omni-channel approach 
  • Provide pre-buying feedback on products 
  • Drive eNPS through people experience initiatives and culture 
  • Ensure adherence to VM guidelines and Standard operating procedures (SOPs) 
  • Ensure click and collect are conduct within SLAs (Service-level agreement) 
  • Ensure customer data is properly captured in adherence to marketing team requirements 
  • Promote loyalty program (MUSE) and stay up-to-date with app offerings etc.. 
  • Support with in-store marketing events and activations 
  • Keep abreast of all brand social media activities and campaigns 
  • Drive sell-throughs within the store 
  • Support in-store CX initiatives 
  • Provide input to what’s working well/what’s not working well within the store 

What you’ll need to succeed  

  • Bachelor’s degree in Fashion Design, Fashion Merchandising, Marketing, Retail Management, or a related field
  • 2 years of experience in retail, fashion consulting, or personal styling.
  • Strong English communication skills.

Fashion Consultant Versace Chalhoub Group Dubai

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