Senior Waiter/Waitress F&B Services Jumeirah Al Naseem

Full time @Jumeirah Group
  • Dubai, UAE View on Map
  • Post Date : January 8, 2024
  • Apply Before : January 8, 2025
  • Salary: د.إ40,007,000.0 - د.إ40,007,000.0 / Monthly
  • 0 Application(s)
  • View(s) 27
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Job Detail

  • Job ID 3726
  • Career Level  Senior
  • Experience  Fresh
  • Gender  Female|Male

Job Description

An exciting opportunity has arisen for Senior Waiter / Waitress (Seasonal) – Food & Beverage in Jumeirah Al Naseem. The role holder plays a vital role in delivering exceptional dining experiences to guests. This position involves serving food and beverages with professionalism, managing guest queries and requests efficiently, and ensuring a high level of customer satisfaction.

Responsibilities of Senior Waiter/Waitress

  • Supervises effectiveness of workflow and sequence of service during service periods and provides constant hands-on support.
  • Provide knowledgeable, friendly, professional and efficient F&B Service to all guests ensuring maximum guest satisfaction in a manner consistent with Jumeirah standards.
  • Maintain efficient workflow by adhering to the Sequence of Service and all timeframes and standards detailed in relevant SOPs in the F&B Standards Manual.
  • Identify and take all opportunities to enhance the quality of service (upselling, guest recognition, resort knowledge).
  • Informs Outlet Manager / Assistant Manager of any complaints, negative feedback from guest after they first try to resolve.
  • Maintain good knowledge of the menu to answer questions the guests may have.
  • Maintain a thorough working knowledge of F&B SOPs and ensure these are upheld at all times through constant observation and coaching.

Requirements of Senior Waiter/Waitress

The requirements for the job role of Senior Waiter/Waitress are as under:

  • High school diploma or equivalent or certification in hospitality.
  • Two years of restaurant experience in a 5 star hotel

Skills and Knowledge Desired

  • Fluent in English additional languages are a plus.
  • Knowledge of Food and Beverage applications.
  • Great communication and interpersonal skills.
  • Excellent Problem solving skills.
  • Good time management skills.
  • Adaptability skills.
  • Ability to work under pressure.
  • Positive attitude.

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