Job Description
An opportunity has arisen for Assistant Outlet Manager Food & Beverage Service in Jumeirah Al Naseem. The job holder is responsible for supporting the management of the hotel’s dining outlets. This role involves overseeing the daily operations of food and beverage services, ensuring exceptional quality and service standards are met, and assisting in staff training and development.
Responsibilities of Assistant Outlet Manager F&B Service
- To maintain standards to ensure that the customer experience is efficient, effective and hospitable.
- To be fully versed in the brand standards and ensure that all colleagues are aware and also maintain these standards.
- To fully supports the Outlet Manager and Restaurant General Manager with managing the operations.
- To ensure that all colleagues have the correct knowledge required of their station by means of regular assessments, appraisals, and on-going training to maintain customer standards.
- To monitor effectiveness of workflow & Sequence of Service during service periods and provides hands on support as and when required.
- To monitor customer satisfaction and respond to customer feedback and complaints.
- To maintain a working knowledge of relevant sections within the Food Hygiene SOP and ensure the Outlet meets the standards at all times.
Requirements of Assistant Outlet Manager F&B Service
The requirements of Assistant Outlet Manager F&B Service are as under:
- Diploma or Associate’s degree in Hospitality Management, F&B Service, or a related field
- Minimum 2 years of experience in the same position in a luxury 5-star hotel
Skills and Knowledge Desired
- Internationally recognized Degree or Diploma.
- Fluent in English and additional language.
- Great communication and interpersonal skills.
- Excellent Problem solving skills.
- Good time management skills.
- Adaptability skills.
- Ability to work under pressure.
- Positive attitude.
Guest Services Executive Front Office Jumeirah Al Naseem
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