NH Collection Dubai The Palm is currently looking for skillful and experienced candidate for the job role of Outlet Supervisor. The selected candidate is responsible to support the overall Food & Beverage operation of the resort to maximize guest satisfaction, team member performance and business results.

Responsibilities of Outlet Supervisor

• Responsible to promote and ensure guest satisfaction, maintain a safe and sanitary work environment.
• Ensure only the highest quality products are being served, achieved through developing and maintaining a strong team environment, delivery of prompt, courteous service in accordance with brand and Food & Beverage standards.
• Handle daily team member relations and encourage problem solving by team members through proper training and empowerment.
• Supervising daily operations of the outlet to ensure efficient service and guest satisfaction.
• Managing and training outlet staff, including scheduling and performance evaluation.
• Ensuring compliance with health and safety regulations within the outlet.
• Overseeing inventory management, including ordering supplies and controlling costs.
• Resolving customer complaints to maintain a high level of guest service.
• Implementing strategies to improve service, drive sales, and enhance guest experiences.
• Collaborating with kitchen staff to ensure quality and timely food preparation.
• Maintaining cleanliness and presentation standards of the outlet.
• Assisting in the planning and execution of special events or promotions.

Requirements of Outlet Supervisor

The requirements of Outlet Supervisor are as under:

• College diploma in Hotel Management or related field.
• 2-3 years of previous experience in Food & Beverage/Restaurant and Banquet operation.

Skills and Knowledge Desired

• Passion for leadership and teamwork
• Eye for detail to achieve operational excellence
• Excellent guest service skills

Outlets Manager Accor Hotel UAE