Hyatt Place Dubai/Jumeirah is presently accepting applications from suitable candidate for the job role of Front Office Hotel Host. This vacancy was announced by the hotel on December 29, 2023. Candidates desirous for this role should submit their resume to begin with the application process.

Responsibilities of Front Office Hotel Host

• Greet arriving and departing guests with warmth and professionalism.
• Handle check-in and check out efficiently and accurately.
• Respond to guest inquiries about hotel amenities, local attractions, and other information.
• Resolve guest requests and concerns promptly and professionally.
• Maintain a positive and welcoming atmosphere for guests.
• Manage room reservations and assignments according to hotel policies and guest preferences.
• Process payments and billings in accordance with established procedures.
• Update and maintain guest information and room status in the property management system.
• Communicate effectively with other departments to ensure seamless guest service.
• Handle routine paperwork, filing, and other miscellaneous tasks.
• Promote additional services and products to enhance the guest experience and increase revenue.
• Maintain a clean and presentable appearance according to the hotel’s dress code.
• Attend training sessions and maintain knowledge of hotel policies and procedures.
• Be familiar with and follow hotel safety and security protocols.
• Report any suspicious activity or security concerns to the appropriate personnel.
• Ensure guest safety by being aware of potential hazards and taking appropriate precautions.

Requirements of Front Office Hotel Host

The requirements of Front Office Hotel Host are as under:

• High School diploma or equivalent.
• 2-3 years of customer service experience is required, preferably in a hotel or related field.

Skills and Knowledge Desired