Job Detail
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Job ID 32118
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Career Level Intermediate
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Experience 2 Years
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Gender Male Female
Job Description
Assistant Manager in Business Process Improvement at GMG will be instrumental in supporting the design, implementation, and monitoring of efficient processes, policies, and internal controls throughout the organization. The ideal candidate will possess a strong expertise in process optimization, compliance, and risk management, with a proven ability to collaborate effectively across business units within GMG. This role requires a highly motivated individual and a change leader who is passionate about driving digital transformation and enhancing operational efficiency while ensuring policy compliance and mitigating risks. This is an Intermediate level full time job. And salary can range between 10000-20000 AED/month.
Responsibilities of Assistant Manager
- Process Improvement and Optimization:
- Assist in identifying, evaluating, and implementing process improvements to increase efficiency, reduce costs, and enhance service quality.
- Collaborate with cross-functional teams to map and streamline workflows, ensuring optimal use of resources and compliance with internal standards.
- Conduct process assessments and audits to identify areas for improvement and recommend solutions to enhance productivity and mitigate risks.
- Policy Development and Implementation:
- Assist in drafting, reviewing, and updating company policies and procedures to ensure compliance with regulatory requirements, industry standards, and organizational goals.
- Ensure that policies are consistently applied across departments, and support teams in understanding and adhering to company policies.
- Provide guidance to departments regarding policy interpretation and implementation.
- Internal Controls:
- Support the design, implementation, and maintenance of internal control frameworks to safeguard company assets, ensure financial integrity, and prevent fraud or errors.
- Conduct regular assessments of internal controls, identifying weaknesses or gaps, and working with relevant teams to develop corrective action plans.
- Monitor compliance with established internal controls and provide recommendations for improvements as needed.
- Audit and Risk Support:
- Assist in coordinating internal audits to ensure compliance with financial, operational, and regulatory standards.
- Help prepare audit documentation and respond to audit inquiries in a timely manner.
- Monitor and report on audit findings and assist with the implementation of corrective actions.
- Training and Awareness:
- Conduct training sessions for staff on process improvements, policies, and internal controls to promote a culture of compliance and efficiency.
- Provide ongoing support and clarification to departments regarding process and policy changes.
- Reporting and Documentation:
- Prepare and present regular reports on process performance, policy compliance, and internal control assessments to senior management.
- Maintain accurate records of policies, procedures, and control documentation to ensure traceability and accountability.
Functional/Technical Competencies
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and experience with process mapping tools or ERP systems (e.g., SAP) is a plus.
- Understanding of regulatory requirements, industry standards, and best practices related to internal controls and process management.
- Must have Business Process Re-engineering experience in Retail, Pharma Manufacturing and/ or FMCG sectors.
- Prefer hands-on process optimization experience in relevant Business Units / functions.
- Implementation of Automation / RPA techniques.
Requirements for Role of Assistant Manager
- Bachelor’s degree in business administration, Finance, Accounting, or a related field.
- Relevant certifications (e.g., CPA, CIA, CISA, Six Sigma Green/ black belt certified candidates preferred) are a plus.
- 2+ years of experience in process improvement, business analysis, or project management.
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