Job Description
Waldorf Astoria Dubai Palm Jumeirah is looking to hire suitably skilled and devoted candidate for role of Sales Manager. The selected candidate is responsible to analyze local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business.
Responsibilities of Sales Manager
- Analyze local market trends and competitor activity to identify business leads.
- Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams.
- Negotiate room rates/packages with corporate clients.
- Develop and implement creative local marketing channels, including social media channels.
- Prepare company contracts for the hotel in accordance with current business and pricing conditions.
- Work within current business strategies and recognizing potential opportunities.
- Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs.
- Attend Sales events, as required.
- Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads.
- Answer customer queries in a prompt and professional manner.
- Manage staff performance in compliance with company policies and procedures.
- Recruit, manage, train and develop the Sales team.
Requirements of Sales Manager
The requirements of Sales Manager are as under:
- Degree level qualification in a relevant field would be advantageous.
- 2-3 years of experience in a sales role with a proven track record to close a sale.
Skills and Knowledge Desired
- Positive attitude and good communication skills.
- Commitment to delivering a high level of customer service.
- Excellent grooming standards.
- Flexibility to respond to a range of different work situations.
- Ability to work under pressure and under own initiative.
- Knowledge of local market.
- Knowledge of hospitality.
- Passion for sales and for achieving targets and objectives
Guest Services Supervisor Hilton UAE
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