Job Description
Hyatt Centric Jumeirah is presently hiring suitably skillful and experienced candidate for the job role of Waiter. This vacancy was announced by the hotel on December 25, 2023. Candidates desirous for this role should submit their resume to begin with the application process.
Responsibilities of Waiter
Customer Service
- To deliver the brand promise and provide exceptional, friendly, courteous and professional guest service at all times.
- To serve food and beverages to guests, according to the established standards of performance and service sequence established for the outlet.
- To handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
Operational
- To be familiar with all food and beverage items on the outlet menu.
- To prepare the outlet for operation, including mise-en-place, setting and resetting tables, light cleaning and other assigned tasks.
- To take food and beverage orders from guests, upselling wherever possible.
- To utilize the outlet point-of-sales system as prescribed
- To serve food and beverages according to the standards established.
- To clear tables and removes dirty dishes to the dish area.
- To complete opening and closing duties as assigned.
- To be flexible wherever possible in meeting special requests from guests for specific food and beverage preparation methods and ingredients.
- To follow presentation guidelines as established by the Food & Beverage Manager.
- To maintain the assigned station / section in a clean and orderly manner at all times.
- To make sure that all Touches of Hyatt and the Food and Beverage Top 20 are implemented.
- To work in a supportive and flexible manner with other employees and other departments, in a spirit of “We work through Teams”.
- To treat all operating equipment and supplies carefully to minimize damage and reduce wastage.
Other Duties
- To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department grooming standards.
- To maintain good working relationships with colleagues and all other departments.
- To have an understanding of and adhere to the hotel’s rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.
- To respond to any changes in the department as dictated by the needs of the hotel.
Requirements of Waiter
The requirements of Waiter are as under:
- Has at least a Diploma in Hospitality management or other relevant fields.
- Has minimum of 1 year of solid experience as a Waiter/Waitress.
Skills and Knowledge desired
- Has strong Food & Beverage knowledge, excellent customer service and good communication skills.
- Has English communication in both written and spoken.
- Has passion for hospitality and has energetic personality.
Food and Beverage Team Leader Hyatt Centric Jumeirah Dubai
